Unable to load srt

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Unable to load srt

Postby bbocksta » Fri Jun 13, 2014 11:32 am

Can anyone explain how to load srt files?

The two files (srt and mp4) have the same name and are in the same directory, still my tv says subtitles aren't available...
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Re: Unable to load srt

Postby saptrap » Sun Jun 15, 2014 5:08 am

Can you indicate what version you are using and the Subtitles settings that are in use in the "Transcoding Settings" tab?
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Re: Unable to load srt

Postby bbocksta » Sun Jun 15, 2014 7:58 am

The most recent version of PMS. And the settings are still the default settings.
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Re: Unable to load srt

Postby saptrap » Sun Jun 15, 2014 12:50 pm

Hmm, try doing the following:

In Transcoding Settings > Subtitles settings, uncheck "Use ASS/ASA subtitle styling".

shagrath noted the following in another thread:
shagrath wrote:You can try to disable the ass subtitles mode (subtitles will be a little less beautiful). Or maybe revert to an older mencoder build (the one from 1.10.5 version)

Source: viewtopic.php?f=6&t=5869

Let me know if this resolves the issue.

*EDIT*: direct quote.
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Re: Unable to load srt

Postby saptrap » Sun Jun 15, 2014 12:59 pm

Another possibility is to check Transcoding Settings > Common Transcode Settings > Subtitles Settings and tinker around with the settings there:

viewtopic.php?f=6&t=15253&p=73230&hilit=mp4+subtitle#p73359
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Re: Unable to load srt

Postby bbocksta » Mon Jun 16, 2014 5:00 pm

first I tried remove the default content of the fields as suggested in your last reply. Without any succes.

Then I unchecked the ass option. Again with no succes.

Any other options?
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Re: Unable to load srt

Postby saptrap » Tue Jun 17, 2014 5:10 am

Hmm, I'm not sure. If you run the video using VLC, does the SRT file get loaded? I'm wondering if the MP4 file has subs embedded into it. I'm not quite sure what could be the issue. Maybe the devs can chime in.
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Re: Unable to load srt

Postby bbocksta » Tue Jun 17, 2014 10:08 am

Yeah, they do.
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