I have searched for the answer and it looks like I'm the only person that is having this issue.
I have played a bit with the settings and now would like to switch the settings back to default... and I have tried uninstalling and reinstalling... yet the computer remembers the past settings. Can anybody help a noob out to get the default settings?
Also, it seems as though everybody BUT me knows about transcoding... any suggestions on websites where I can learn at least the basics of how transcoding works?
Thanks a bunch for your help!