having issues with watching anime

[Algazero]

I'm trying to watch Kickassanime's release of Chrno Crusade and the subs do not appear. I currently have the latest build of 1.72.0 and have tried using the mkvmerge method to no avail.
PMS.conf file

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thumbnails = true
image_thumbnails = true
maximumbitrate = 0
prevents_sleep_mode = true
hidevideosettings = false
usecache = false
folders = C:\\Users\\Public\\Recorded TV\\Anime,C:\\Users\\Public\\Recorded TV\\Movies,F:\\,G:\\,H:\\
alternativeffmpegpath = C:\\Program Files (x86)\\PS3 Media Server\\win32\\dvrms\\ffmpeg_MPGMUX.exe
mencoder_ass = true
mencoder_fontconfig = true
mencoder_ass_defaultstyle = true
uuid = 4a0afaec-4c03-4712-aaea-2e0700fb1b13
skiploopfilter = true
mencoder_yadif = true
tsmuxer_mux_all_audiotracks = false
mencoder_audiosublangs = *eng,fre,jpn,ger,und*
forced_sub_lang = eng


The laptop I am using is an Asus K53E-RBR5 with the following specs:

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Manufacturer #    K53E-RBR5 
processor brand    Intel
processor model    Core i3
processor number    Core i3-2350M
diagonal screen size    15.6 inches
memory    8 GB
hard drive capacity    750 GB
screen resolution    1366 x 768
weight    5.73 lb
optical drive    DVD±RW/DVD-RAM
operating system    Windows 7 Home Premium 64-bit
processor speed    2.3 GHz
frontside bus speed    1333 MHz
memory type    DDR3 SDRAM
maximum memory capacity    8 GB
wireless connectivity    802.11b/g/n; Intel Wireless Display
network connectivity    10/100/1000 Ethernet
modem    no modem
webcam    yes
numeric keypad    no
ports    3 USB 2.0; 1 Ethernet; 1 HDMI; 1 VGA 15-pin D-sub
memory card reader    yes
video graphics    UMA with shared memory
integrated speakers    yes
audio hardware    Azalia-compliant audio
 

debug, text, and codec info

http://pastebin.com/zrHcf2qt

[ExSport]

Where you get this incorrect settings?

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*eng,fre,jpn,ger,und*

Many times described what is the correct format so try searching.

[Algazero]

I don't touch the sub or dub settings. What should I change them to?

[ExSport]

I don't agree with you Format for this settings is like:

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audio_code,sub_code;audio_code,sub_code

So if you are e.g. from France and don't understand english, you should use something like:

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fre,off;und,off;*,fre

It means when FRE audio is present, don't use subs. If UNDetermined audio is played (not tagged tracks as in AVI which doesn't support it), don't load subs. But if any other audio is played, load FRE subs.
How to set subs you can find here in forum or here:
http://code.google.com/p/pms-exsport/wiki/FAQ

[Algazero]

So it should look like this???
eng,off;und,off;*,eng

[ExSport]

It depends... but format is OK.
Post mediainfo for your file and exact name of your external subs.

[Algazero]

the mediainfo is this.
General
Unique ID : 287271634524126796087454303685010098858 (0xD81E811A7AF8B2305F5FAF621FA98AAA)
Complete name : C:\Users\Public\Recorded TV\Anime\Chrono Crusade\Chrono_Crusade_02.DVD(AAC.XviD)[KAA][A91A22FF].mkv
Format : Matroska
Format version : Version 1
File size : 283 MiB
Duration : 23mn 6s
Overall bit rate : 1 710 Kbps
Movie name : [KAA] Chrono Crusade 02
Encoded date : UTC 2004-10-07 21:46:23
Writing application : mkvmerge v0.9.5 ('The Na Na Song') built on Aug 21 2004 17:46:01
Writing library : libebml v0.7.1 + libmatroska v0.7.3
Attachment : Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes

Video
ID : 1
Format : MPEG-4 Visual
Format profile : Simple@L3
Format settings, BVOP : Yes
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (H.263)
Codec ID : V_MS/VFW/FOURCC / XVID
Codec ID/Hint : XviD
Duration : 23mn 6s
Width : 640 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Title : [KAA] Chrono Crusade 02
Writing library : XviD 1.0.2 (UTC 2004-08-29)
Default : Yes
Forced : No

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 2
Format profile : LC
Codec ID : A_AAC/MPEG2/LC
Duration : 23mn 6s
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Title : Japanese Audio (2 ch)
Language : Japanese
Default : Yes
Forced : No

Text
ID : 3
Format : ASS
Codec ID : S_TEXT/ASS
Codec ID/Info : Advanced Sub Station Alpha
Compression mode : Lossless
Title : English Subs (ASS)
Language : English
Default : Yes
Forced : No

[Algazero]

There are no external subs in this case.

[ExSport]

Settings above should work with this file(eng subs with Jpn audio). Only prerequisite is you have to use transcoding with MEncoder engine (move it to the top of engines) and ticking autoload subs with the same name.

[Algazero]

is that set up already? I have no clue what that means.
but I already have autoload subs with same name ticked.