Can't play mkv movies

[ezivoco_163]

can you help me ? (look at my post above)

[ezivoco_163]

hello nobody for help me ?

[ezivoco_163]

hello, nobody for help me ?

do you need more information ?

[Val Killmore]

It sounds like the issue may be muxing.

Try forcing MEncoder as the only engine. Disable "Remux using tsMuxer when possible". Save, then try to play one of the troubled files.

[ezivoco_163]

Hello, thank you for your answer.
I am French and I use the program in French.
To see how to apply the configuration you show me that I passed in English, but I do not find the setting
I put 3 captures screens from where it should be can you tell me exactly which box to check or uncheck?

1st screenshot



2nd screenshot



3rd screenshot



Thanks

[ezivoco_163]

Hello, can you help me ?

Hello, thank you for your answer.
I am French and I use the program in French.
To see how to apply the configuration you show me that I passed in English, but I do not find the setting
I put 3 captures screens from where it should be can you tell me exactly which box to check or uncheck?

1st screenshot



2nd screenshot



3rd screenshot



Thanks

[Val Killmore]

Once you disable this option, then try one of your MKV movies that give you trouble.

[ezivoco_163]

thanks, I try it

[ezivoco_163]

hello,

thank you very much, it works perfectly !

This change has a particular impact on the quality of videos ?

[Val Killmore]

hello,

thank you very much, it works perfectly !

This change has a particular impact on the quality of videos ?

It will, but you can minimize the impact by choosing one of the higher video quality settings.

If you have a good CPU, then I recommend choosing "lossless" settings. You should hardly be able to detect a loss in quality, if at all.